Let’s talk coffee
Whether you need to adjust your roast date, troubleshoot a bitter pour-over, or update a subscription, we are here to make your morning ritual simple and satisfying.
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We typically reply within one business day. No automated bots, just real humans who love brewing and want to help you get the most from your cup.
Brewing & Orders
Find quick answers about our micro-lot sourcing, roast dates, shipping schedules, and how we help you troubleshoot your home brewing setup.
When do you roast?
What is your return policy?
We roast our micro-lot beans in small batches every Tuesday and ship on Wednesdays so your coffee arrives fresh and ready for your morning ritual.
If a particular roast doesn't match your personal taste profile, we offer hassle-free returns or swaps. We want you to love your morning cup.
Can I change my grind size?
How should I store coffee?
Yes. Reach out with your equipment details and we will recommend the perfect grind size, from coarse-ground French press to fine espresso.
We recommend keeping your beans in our resealable bag with the degassing valve intact, stored in a cool, dark cupboard away from direct sunlight.